Koh Tao island and ocean landscape

Cancellation & Refund Policy

Deposits are non-refundable and non-transferable in all cases. Here is how the rest of your booking works if plans change.

In short

Deposits are non-refundable and non-transferable. If you cancel 30 or more days before your start date the balance you paid is refunded in full; 14 to 29 days before, half of it; under 14 days or no-show, nothing. If Blue Chitta cancels, you choose a full refund including the deposit or new dates. Refunds go back to the original payment method within 14 days.

DiscoverSee the whole place and find the part that feels like yours.ExperienceBegin with one class, one freedive, one meal or one island day.DeepenStay longer, train with intention and let the practices connect.

Know before you go.

Cancellation, date changes, weather and refunds for Blue Chitta retreats, courses and trainings on Koh Tao.

30+ days before
Balance paid is refunded in full · deposit retained
14–29 days before
50% of the balance is refunded · deposit retained
Under 14 days, or no-show
No refund of any amount
Refunds
To the original payment method within 14 days

Dates, availability, requirements and booking details are confirmed directly by the Blue Chitta team.

Cancellation by you

Deposits are non-refundable and non-transferable in all cases. For the balance of your booking, where it has already been paid: 30 days or more before your start date, the balance paid is refunded in full; 14–29 days before, 50% of the balance is refunded; fewer than 14 days before your start date, or non-arrival, no refund of any amount. To cancel, write to us by email or WhatsApp. Your cancellation takes effect on the date we receive it.

Changing your dates

Date changes requested 30 days or more before your start date can be accommodated subject to availability. The deposit remains non-transferable, so a new deposit is required for the new dates. Date changes requested inside 30 days are treated as a cancellation.

Late arrival and early departure

Missed days, late arrival or early departure for any reason do not entitle you to a refund, credit or extension, and unused sessions, nights or meals are not refundable.

Cancellation by Blue Chitta

We may cancel or reschedule a program where minimum numbers are not met, or where circumstances beyond our control make it unsafe or impossible to run — including weather, sea conditions, boat or equipment failure, illness of key staff, government restrictions or natural events. In that case you may choose between a full refund of everything you have paid, including your deposit, or a transfer to another date. Individual sessions cancelled for weather or sea conditions are rescheduled within your stay where possible; where they cannot be, that portion of your program is refunded. We are not responsible for your travel, accommodation or other costs arising from a cancellation.

Refunds

Approved refunds are issued to the original payment method within 14 days. Bank charges, currency conversion differences and third-party platform fees are not refunded. Refunds on bookings made through third-party platforms are handled by that platform under its own terms.

Travel insurance

We strongly recommend comprehensive travel insurance covering cancellation, medical treatment and freediving activity.

Questions, answered clearly.

The useful details first. Ask the team when your plans need a specific answer.

Can I get my deposit back?

No. Deposits are non-refundable and non-transferable in all cases. If Blue Chitta cancels a program, you can choose a full refund including the deposit, or a transfer to another date.

What if the weather cancels a session?

Sessions cancelled for weather or sea conditions are rescheduled within your stay where possible; if they can't be, that portion of your program is refunded.

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